Data protection


Thank you for your interest in our online shop. The protection of your personal data is important to us. Below, we inform you about the processing of your data in accordance with Art. 13 GDPR.

1. Controller

Rozk Biram
c/o Online-Impressum #7250
Europaring 90
53757 Sankt Augustin
info@euphra.de

2. Access Data and Hosting

When you visit our website, information is automatically collected by the web server (e.g., IP address, browser type, date, and time). This data serves the technical provision and security of the website.

Our online shop is operated via the platform Shopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada.

Shopify also processes data in Canada and the USA. For Canada, an adequacy decision exists from the EU Commission.

3. Contract Fulfillment

To process your order, we process personal data such as your name, billing and shipping address, email address, and payment details.

The processing is carried out for the fulfillment of the contract in accordance with Art. 6 para. 1 lit. b GDPR.

4. Payment Service Providers

We use Shopify Payments and Klarna for payment processing. Depending on the selected payment method, your payment data will be transmitted to the respective payment service provider.

The processing is also carried out in accordance with Art. 6 para. 1 lit. b GDPR.

5. Shipping Service Providers

To deliver the ordered goods, we pass on your data (name, address) to commissioned shipping companies.

6. Contacting Us

If you contact us by email, the data you provide will be stored to process your request.

7. Storage Duration

We store personal data only for as long as it is necessary to fulfill the respective purposes or if statutory retention periods exist.

8. Your Rights

You have the right to:

  • Information (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)

You also have the right to lodge a complaint with a supervisory authority.

9. Data Security

We implement technical and organizational security measures to protect your data against manipulation, loss, or unauthorized access.

10. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy to legal requirements or changes to our offering.

Submit Withdrawal Request

Please fill out the following form to submit your withdrawal request.