1. Scope

These General Terms and Conditions apply to all orders placed by consumers (§ 13 BGB - German Civil Code) via the seller's online shop.

2. Contracting Party

Purchase contracts are concluded with:
Rozk Biram
Sole Proprietor
c/o Online-Impressum #7250
Europaring 90
53757 Sankt Augustin
info@euphra.de

3. Offer and Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer but an non-binding invitation to order.

By clicking the "Buy Now" button, the customer places a binding order. The contract is concluded as soon as the order is confirmed.

4. Prices and Shipping Costs

All prices include the statutory value-added tax.

Additionally incurred shipping costs will be clearly displayed during the order process. For international deliveries, additional customs duties, taxes, or fees may apply, which are to be borne by the customer.

5. Payment Terms

Payment is made via the payment methods offered in the online shop. The following payment methods are offered via Shopify Payments:

• Credit Card (Visa, Mastercard, American Express)
• Apple Pay
• Google Pay
• Shop Pay
• Klarna
• Paypal

The available payment methods will be displayed to the customer during the order process.

6. Delivery

Delivery is worldwide to the delivery address specified by the customer. The delivery time is indicated in the online shop.

7. Right of Withdrawal

Consumers generally have a statutory right of withdrawal. The details can be found in the separate withdrawal instructions.

8. Return Costs

In the event of withdrawal, the customer bears the direct costs of returning the goods.

9. Compensation for Value in Case of Use

The customer may examine the goods only to the extent possible in a physical retail store.

If the goods are used beyond this extent or filled with substances such as oil, powder, or other materials, the seller reserves the right to demand appropriate compensation for value.

10. Warranty

The statutory liability for defects applies.

11. Liability

The seller is liable without limitation for intent and gross negligence, as well as for injury to life, body, or health.

In cases of slight negligence, the seller is only liable for the breach of essential contractual obligations (cardinal duties) and limited to foreseeable, typical contractual damage.

12. Dispute Resolution

The European Commission provides a platform for online dispute resolution (OS).

The seller is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

13. Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

To the extent legally permissible, the place of jurisdiction is the seller's registered office.